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You will receive the number once your return request has been approved. You will find a tracking code in the Order Confirmation email that we send to you. Online Credit given to you will expire 90 days after the date of issuance. As soon as your returned items have been received and verified, we will credit the refund into your online shopping account.

In exchange, we will offer you Product or Online Credits to be used on your next purchase. After creating an account, will I receive updates automatically when there are new arrivals or ongoing sales and promotions at BraunBuffel. Please advise us your order number and a simple explanation to describe the catallog. You may continue to shop and add as many items as you wish to your existing order, as long as you have not proceeded to Checkout and made payment.

All online transactions are processed using iPay We regret that our courier partner company does not make deliveries on Saturday, Sundays or on Public Holidays. An error bfaun appeared on my screen.


Kindly note that tracking data may take up to 24 hours to be updated. We seek your cooperation to ensure that the returned item is buffl and in unused and unworn condition, with the original packaging intact. Could you deliver my orders on weekends or on Public Holidays?

You must have JavaScript enabled in your browser to utilize the functionality of this website. However, we are unable to combine orders or add pieces to an existing order once it has been placed.

Do I need to create an account before placing an order online? Where should I go? You have refunded me an incorrect amount.

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Upon receiving your order, we will send you an acknowledgement note via email. How do I keep tab on the shipment of my items? What forms of online payment do you accept? At the Login page, click on the link labeled Forgot Your Password? To help us process your returned item, we require you to btaun a Return Authorisation Number.

With an online account with us, you will be among the first to know about the latest happenings at our online store. How do I cancel an order?

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catxlog Will Online Credits expire after a certain time? Simply notify us via email, attach a copy of the order confirmation email and an image of the item that you plan to return. Could I change my delivery address after my order has been dispatched? We are unable to cancel, combine or add pieces to an order once it has been placed.


Click Search for more items. Our e-Customer Care Personnel will make the necessary arrangements to rectify the unfortunate error.

We will promptly email you your password. Our e-Customer Care Personnel endeavor to respond to your query within 24 hours. My order includes multiple items but only one of them arrived.

We accept a variety of online payment modes: We offer free return within Singapore. Your items will arrive in separate parcels if you had placed orders separately.

In your email, kindly indicate the product together with a photograph of the item. For the rest of the world, you may shop online at BraunBuffel. Is it safe to use my credit card to make my online purchases? While we cannot guarantee that we can rectify the issue in time, you can have our assurance that we will do our utmostto ensure your shopping experience remains a pleasant one.

Shipping rates are accurate as of November We will notify you via email the moment we have received your returned items.